Shipping Policy

What are your shipping charges?

FREE Shipping applies to orders over $99.00 within the contiguous United States.** (Does not include Alaska, Hawaii or Puerto Rico.) But don't worry our friends in Alaska, Hawaii and PR, we do ship (some products) to Alaska, Hawaii and Puerto Rico however, you will need to call or live chat with us now to obtain a quote to ship to one of these States. 

FREE Shipping does not apply to custom orders.

For label orders (only) that fall under $40, a reduced shipping rate of $6.95 will be charged. All other orders under $99.01 will be charged a flat shipping rate of $14.95 and this will be added during checkout.

Any non-domestic orders will be charged actual freight cost. (Please call for a quote or live chat us now for a quote).

**Excludes Oversize, Furniture and Add-on items.**

Make sure you hear about our coupons and promotions by subscribing here!

How can I track my order?

You can track your order by logging into your account here - My Account - and clicking on the Review orders / track packages link.

Do you ship to international locations?

Yes, some products we can ship internationally. All international orders will be charged actual freight cost. Call us now for a quote for international shipping (800) 810-FILE (3453) or Live Chat with us or email us at with your ship to address and we'll be happy to assist you with your international shipping request.

Where will my order be shipped from?

We ship from multiple warehouses/factories all across the country, and we strive to have your entire order shipped from the closest warehouse to your location for speedy delivery. Under some circumstances we may have to ship your order in multiple shipments. If this is the case, each shipment's tracking information will be updated in your order which you can review by logging into your account here: My Account. We will also send you an email updating you on any partial shipments.