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Shipping Policy

What are your shipping charges?

FREE Shipping applies to orders over $99.00 within the contiguous United States.** (Does not include Alaska, Hawaii or Puerto Rico.) Does not include custom orders. A flat shipping fee of $14.95 will be added during checkout to all orders below $99.01. Any non-domestic orders will be charged actual freight cost. (Please call for a quote or place your order and we'll contact you)

**Excludes Oversize, Furniture and Add-on items.
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How can I track my order?

You can track your order by logging into your account here - My Account - and clicking on the Review orders / track packages link.

Do you ship to international locations?

Yes, some products we can ship internationally. All international orders will be charged actual freight cost. You can place your order and then we'll contact you, or for a quote you can call (800) 810-FILE (3453) or email us at with your ship to zip code.

Where will my order be shipped from?

We ship from multiple warehouses all across the country, and we strive to have your entire order shipped from the closest warehouse to your location for speedy delivery. Under some circumstances we may have to ship your order in multiple shipments. If this is the case, each shipment's tracking information will be updated in your order which you can review by logging into your account here: My Account. We will also send you an email updating you on the partial shipment.